Serendipity. It drives so much of the fabric of lived experience. You can't engineer that part of it. But U can shape felicitous serendipity
"Facebook's Latest Work: One Too Many Facelifts?" (bit.ly/oLWlYh) JK--Stability is important to CustExper. Too many changes annoys
Also been following the
#EDW appliance announcements. Though I knew all of them well in advance. All of them.
Been following the Facebook announcements this week fairly closely. The HP announcement only to keep tabs on who's it now.
Bee Gees "To Love Somebody" (youtu.be/ykU8iSKkJR0) JK--Their very cool first hit. 1967. They wrote it 4 Otis Redding, believe or not
Bee Gees- "To Love Somebody" (youtu.be/ykU8iSKkJR0) JK--Their very cool first hit. 1967. They wrote it 4 Otis Redding, believe or not
Experience. Every customer writes own narrative of their experience being served (or disserved) by you. Make sure they portray you as HERO
People too young to have an actual experience of living in the late 60s, try to banish "Austin Powers" camp from your mental stereotype.
Lulu "To Sir With Love" (youtu.be/JOVQ4vAmM7Y) JK--Hey guys, it's OK to deeply dig this chick song. Trust me.
Ohio Express "Yummy Yummy Yummy" (youtu.be/h6Zs8qbExfs) JK--Guilty pleasure ('68) of many. Me too. Very dopamine!
@joemckendrick And '67 was year of Beatles "Sgt Pepper" Cream "Disraeli Gears" Love "Forever Changes" JA "Surrealistic Pillow" Doors 1st etc
The Cowsills "The Rain The Park & Other Things" (youtu.be/Ord6UXaep_w) JK--1967 had a special quality. Just have 2 have grown up then
The Troggs "Love Is All Around" (youtu.be/Ut5uC91FcbI)
The Yardbirds "Shapes of Things" (youtu.be/wSix9tDVbro)
1967//Blissed as twittering/Cowsills in trees. "The Rain The/Park And Other Things."//Nonplussed as post "Wild… (cont) deck.ly/~o7b3B
Listening to Diana Ross & The Supremes "The Happening" from their greatest. Totally 1967. Totally a song Dusty Springfield could have nailed
Friggin' WiFi latencies at Logan prevent me from accessing our VPN, hence accessing email etc.
Camera Obscura "James" (youtu.be/Ku2epT_e-F0) JK--A work of exquisite heartbreak. At a Patsy Cline level of deep poignancy
Listening to The Mamas & The Papas "Creeque Alley" from their greatest. I'm old enough to get all the musical refs no problem. And I'm geek
UN should fast-track Palestinian application for membership.
Dogfooding is how you do quality assurance on product designs where customer experience quality is paramount metric. U choke on own dogfood
Cabela's. A common mispronunciation of my surname.
@ABridgwater Doing tweeeting duties from the floor
#BPF11 Claire Schooley moderating panel "Change Management: Your Key for Sustaining Breakthrough Process Transformation"
"Enterprise Social Networking Sucks The Social Out Of 'Social'" (bit.ly/r6cC7D) JK--Clannishness of diff biz groups defeats sharing
"Social" experience. Is it whatever Facebook decrees in its latest design rev? Or Twitter in its? What about agile multi-social experience?
Fall. That's the true seasonal context for football. Take the Fall out of football, and you're left with "ootb." Just not the same.
Overheard this quip at
#bpf11. "We're changing our business model. We're going to become dopamine pushers."
"Texas to End 'Last Meal' Requests" (huff.to/nSjIMG ) JK--Takes one joker to get a perk rescinded. Wait. We're talking about who?
Remember to pronounce "dopamine" to rhyme with "gasoline." Otherwise, you'll sound like you're auditioning for a Cheech & Chong film.
New boss on "The Office," played by James Spader, is just a pure creep. Is this really the new boss? Is this show still comedy? Or tragedy?
#BPF11 preso on ROI of Next Best Action at 11:50am (eastern). Sitting here reviewing my slides & collecting my thoughts one more time
Customer experience. It's shaped in the continuing flow and ebb of their interactions with each other and with you. Past, present, prospect.
Experience. It's shaped in the memory, in the moment, and in the expectation. All are facets of neverending experiential flow we call life.
Whitman lost the election to govern a state in crisis. Now she gets to govern a company in crisis.
Weekend "Sleepy Theory" (youtu.be/KlTvmcKwyr0) JK--Fess up, Alison. Who is this about?
The G!st "This is Love" (youtu.be/lxc6XFzM1ho) JK--Stuart Moxham's immediate post-YMG release. Same sound, but his voice.
Young Marble Giants "Music for Evenings" (youtu.be/HifY-0pzLMg) JK--And this, a song with otherworldly resonance.
Young Marble Giants "Wurlitzer Jukebox" (youtu.be/NDgpRu3W3jA) JK--You must hear another of theirs.
Young Marble Giants "Final Day" (youtu.be/rB8ymBZwgOE) JK--I'm one of many people who had deep dopamine rush when we first heard this
Camera Obscura "Tears for Affairs" (youtu.be/Nmr6Fb9_9gg) JK--Scotland's most consistently dazzling melodic pop group
Joni Mitchell "Car on a Hill" (youtu.be/CVoWvtvpjLw) JK--Brilliant jazz-pop song from her awesome early 70s LP "Court & Spark"
Kirsty MacColl "Autumngirlsoup" (youtu.be/ebX2WCwzWKQ) JK--Extraordinary poignancy. From her posthumous/best LP "Tropical Brainstorm"
Mary MacGregor "Torn Between Two Lovers" (youtu.be/w1F5BLLFAeM) JK--Beautifully written mature adult romantic triangle
Dusty Springfield "The Look Of Love" (youtu.be/a28kY1-s-Vc) JK--One of the most perfect make-out songs from Bacharach-David.
Donna Summer "I Feel Love" (youtu.be/06a_Xi1AU9s) JK--Most awesomely classically synth-propulsive orgasmic dance song of all time
Here's idea 4 Whitman: Re-instate
#HP former practice of holding industry analyst summits & prebriefs. Why'd U drop all that under Apotheker
#HP CEO. My opinion of Whitman is like my opinion of new manager of chronically sub.500 baseball team. Show results. I withhold judgment
Laughing my ass off to the new season premiere of NBC's "Community." One of my very favorite series. True heir to "Scrubs."
Roaming St. Botolph's Town. Looking north toward the famous Bridge Over The River Cam. Methinks Redcoat approacheth. Tempts of TGIFriggsdag
Hmmm...over 100 tweets today...not including this one.
"Ingres Rebrands To Actian For Big Data App Push" (bit.ly/qoapFT) JK-- Consumer focus? Big Data? New name? Pls brief me.
Celebrities should steer clear of Twitter. If celebs send out too many "thanks for following me" messages, paparazzi might get wrong idea.
"HP Names Meg Whitman President & CEO" (bit.ly/rs3V6Y) JK--It's official. It's also hitting at same time as a market meltdown.
Dear Yahoo Board: Apotheker may soon be available to replace Bartz. You're not desperate at this point are you? Hope not. Don't succumb.
"Salesforce Buys Social Customer-Service Provider Assistly" (bit.ly/prrMyX) JK--On-demand outboarding 4 multisocial cust svc engage
"Facebook Unveils Timeline: Story Of Yr Life" (tcrn.ch/oeLWxT) JK--Yer timeline. Birth 2 FB: had a life. FB-centrc future: get a life
How many Facebook "friends" actually "gotcher back." That's the true criterion. Is there an app or analytic for that?
"Teradata's Aster analytic db gets appliance treatment" (bit.ly/nhNF2T) JK--Pre-acq Aster had applnc on commod HW. But this brand new
#HP board will apologize for bringing in Apotheker & enabling him? A mea culpa (or, rather we-a culpa)? Somehow I doubt it.
HP should partner with people behind Whitman's Sampler (bit.ly/nSfF0Q). Corp suite there is like box of chocolates. Yummy? Bite. Nah.
@johnmoe: Marg Helgenberger is just her showbiz name. Her real name is Margenflargenvargen Helgenbelgenglovenwoozle.
Straight dope on "dopamine" from a trusted source that's been known for hosting reality-bending definition wars: bit.ly/64hAuu
"Microsoft Wants You to Control Your Phone by Touching Yourself" (bit.ly/nBbtvw) JK--Your mother wants you to control that tendency.
"Balloon filled w/ ground coffee makes ideal robotic gripper" (bit.ly/nCmqkZ) JK--Only after equip w/industrial-strength anti-jitter
Expect avg price of barebones
#EDW appliance to drop to the low thousands of $ per TB (usable) by mid-decade. Solution add-ons the new game
I suspect that
#Oracle appliance announcement yesterday is intensifying the price war in that space. Margins thinning.
Funny graphic about how we're all spoiled by social: yfrog.com/kgvailaj
Facebooking with a member of the Raincoats and others on the topic of Detroit. On which I have opinions grounded in growing up there.
"5 more tech breakthrus" (bit.ly/pSlJca) JK--Multi-gig WiFi, motion-gen power, wireless power trans, self-fix battery, mind control
"Teradata 2 Unveil New Analytics Product 2 Speed Biz Adoption" (on.wsj.com/qoqsc2) JK--MapReduce appliance, columnar option, & TD14
If the rumored news out of
#HP comes to pass, the California electorate will have had the honor of rejecting 2 HP CEOs at the polls.
Curious message from TweetDeck: "Oh dear, Twitter seems to be having problems. Please try again later." When did they hire Mrs. Doubtfire?
Boston. Love the compactness of the place. Proximity of the airport to the places I usually go. Could almost walk it all. But I'm crazy.
Interviewed by Wall Street Journal reporter about some
#EDW announcements hitting tomorrow. Vendor prebriefed me in full. Smart move.
REM broke up? What took them so long? Their identifiable style degenerated into stylistic quirks ages ago.
Fast food places should offer little plastic french fry tongs, so you don't need to get your hands greasy wolfing them down.
Tweeting organically to how I walk. Ofte0TPG0
I have a terrible memory. I rely on my notes. But yer users have gr8 memories. They remember all your promises & are still awaiting delivery
What I love about announcement season is the event-focused symbiosis of announcers & commentators. Users prize fast sharp vetting.
SWOT analyses of vendor doings R best keyed off their public actions & statements. Real deeds & words have more competitve weight than rumor
Columnar must be core to any
#BI optimization strategy.
Twitter's rate throttling is annoying. Has nothing to do with experience. It's their capacity constraint. Go public & invest in cap please!
Facebook tweaked news UI groups updates by recency. Good. Would be great if could group by topic as well.
Hmmm...I don't think I've ever stayed for every day of any vendor's conference. I doubt that most users do either.
Making good progress on the
#Hadoop Wave. Nailing down the facts with the vendors first.
I'm already up to speed on Broward County FL home prices. But if I ever need a deep dive, I know you're there for me Lynda.
#Oracle 's doing interesting things. I'm up to speed on the important things.
Influence swings like a pendulum do.
Catch me at
#Teradata Partners on Mon-Tues Oct 3-4 in San Diego. Skipping OpenWorld this year.
@hornpolish Thanks. They need to send a data sheet on this.
#Oracle low-end DBMs appliance can run in single-node, "RAC 1-node," and Oracle RAC configurations.
@john_mcgann Thanks for the dial in.
Hurd mentions Q&A. Is this interactive or what? How do we ask him a question on the call?
@TonyBaer Hirsute vulpine petabytes. The better to pet & bite with.
The new Netflix challenge: develop a sophisticated statistical model to help you optimize your strategic self-destruction.
"Netflix's mea culpa disaster: 'Seems like a panic move'" (zd.net/ne2EGO) JK--Brilliant. Panic proactively when you're at top of game
"Microsoft's love affair w/ security has lost its passion"(tek.io/mSiKUc) JK--Come off it. Only psychos have "love affair" w/security
"Critical XSS Flaw Discovered in Barack Obama’s Website" (bit.ly/qRbiff) JK--Also, birthers questioning X.509 PKI cert's authenticity
#BigData . No, technically, it doesn't refer to all the new stuff crammed into my inbox after 2 days away. But it might as well.
Machine learning (bit.ly/9fbv2H). Algorithms that automatically adjust own behaviors based on inferences derived from observations.
Saw 1st episode of that new Zooey Deschanel sitcom last night. Didnt laugh all that much. Would be funnier if she were living w/ 4 or 5 guys
One definition of Hell is that all the spam we thought we'd purged is waiting there for us, berating us eternally for not opting out.
Interviewed yesterday by Don Clark of Wall Street Journal about
Edward de Vere, 17th Earl of Oxford (bit.ly/q6Oydn). DNA evidence shows also authored the King James Bible, Domesday Book, & Beowulf.
Settling into autumn. Watching what few remaining strands of hair I have fall from the golden canopy of my cranium.
RIP Dolores Hope. Both she and entertainer husband lived to be centenarians. What are the odds against that?
Netflix' brand split. Hey businesses everywhere, go ahead and rename the products you see declining. Hasten customer churn. Go ahead.
Class struggle. Notice how the far right are the only ones invoking Marxist rhetoric these days. Just sayin'
Thank you sir! Awesome events.
The "Big Data: Keep It Small, Stupid" preso at
#strataconf got more immediate and positive tweet feedback than anything I've ever done.
Listening to Tom Jones "Help Yourself" from his greatest. The true heir to Dean Martin as channeled thru Elvis.
Enjoying the taxi rerouting thru Harlem.
Listening to Tom Waits "16 Shells from a 30-Ought 6" from "Beautiful Maladies." Nobody can use an ugly voice as gorgeously as this man.
Wanna thank longtime bud Wayne Eckerson for accosting me post-speech at
#strataconf and interviewing me under get-to-airport duress.
Listening to Pere Ubu "Make Hay" from "New Picnic Time." Song that blew my dorm room mind in 1979. Their live show warped me permanently.
Central Park's rock outcroppings. You best believe all of primeval Manhattan was similarly contoured. White man gouged it flat.
Secret is to do big bad bodacious butt-kickin' data!
@S_Lefebvre I leave right after my preso today. What things?
@aristippus303 Drucker said: “What gets measured gets managed." Rendered as down-home: "If it ain't worth measurin' it ain't worth managin'"
Please folks, enough of feeds of second-hand quotes on Twitter. If I need 2 know George Bernard Shaw's opinions, I'll follow his tweetstream
Science = build+test interpretive frameworks thru controlled observation. Data scientists use statistical & real-world experimental controls
Social disengagement lifecycle. First U stop engaging with friends over a social. Then stop responding to socials' "re-engage us" messages
"Qwikster: Not 2 B Confused w/ Quixtar QuickStar Kwikster Quickster Kickstar" (bit.ly/pqxR4t) JK--Or w/ Quickstraw McGraw. 'Sawright!
"Twitter needs 2 fix or ditch 'Trends' " (bit.ly/np8mBF) JK--Yes! My tek Twtr buds dont care if Bieber trending, nor do my music buds
Love how IT peeps often speed thru word "parallelize," making sound like "paralyze." As in "we're going to paralyze execution of our code"
Another great one from Cory Doctorow at
#strataconf : "I love the cloud...when it's just a whiteboard doodle."
#strataconf Presenter said "short of a full-blown colonoscopy of someone's servers." Figure of speech made me smile.
"Ashton Kutcher to Join eSarcasm as Chief Executive" (bit.ly/poFdba) JK--Yeah, right, smart move Einsteins. Bring back ex-CEO Sheen
Clowns aren't evil. Bobbleheads are evil. However, strangely enough, bobblehead clowns are on the side of the angels.
@dbelson David: Pleasure to speak with you in the hall a second ago. Unfortunately, I won't. Flying home tonight.
@ralph_carney What struck me about your recordings with those groups was your extraordinary instrumental versatility--and how funny you are
@ralph_carney You are quite welcome Ralph. Absolutely love the Tin Huey & Swollen Monkeys recordings, plus your other collabs. Wacky cool
"Next best action" in a govt policy context. Often, we haven't a clue what's the best step. But we legislate & regulate anyway.
Tim O'Reilly at
#Strataconf "algorithmic regulation" (ie, trial & error, outcome-based). Data scientists call this "real-world experiments."
#strataconf Data science, real-world experiments, predictive models, multivar stat controls, observations, A/B groups. It is science, period
Cool Bio Channel profile of The Rollling Stones. Mick's charisma + Keith's guitar + plenty of badboy antics built their buzz. Great rock too
No, when you pass thru the subterranean steam issuing from a Manhattan street grate you are not magically transformed.
Listening to Lou Reed "Dirty Blvd." His most plainspoken, gritty, & gripping homage to Manhattan. "Somewhere a landlord wets his pants."
Listening to Lou Reed "Walk On The Wild Side" from "Definitive Collection." Imagine if Cole Porter'd written about his actual NY encounters
Listening to Lyle Lovett "Walk Thru The Bottomland" from "Pontiac." Have NY sidewalk 2 self now. Free to sing about the NJ lady & her cowboy
Listening to Lyle Lovett "LA County" from "Pontiac." His country is at home across the whole country.
Some Turkish place on 47th. Chose it for sidewalk seating. Drinking iced tea. Eating sirloin. Well done. Listening to Feist "Sealion."
Experience optimization. It's your journey, man. Don't let anybody tell you different.
Yes, I cover territory. You ever seen me walk. I still scramble like between classes at Holmes Jr High.
Love Lexington Avenue. The neighborhood and quiet urbane restaurant ambience.
Every traversal of a Times Square crosswalk is an "Abbey Road" moment.
Ok, NBC, enough with the overkill marketing for "Whitney." I couldn't escape cute sassy young professional living-in-sin lady in LA either.
Met a fellow Livonian at the cocktail party tonight. Erika somebody. Churchill grad. Not sure what year. Nice lady. Lexis-Nexis. Atlanta
Listening to Sleigh Bells "A/B Machines" from "Treats." Any resemblance to next best action is purely intentional.
Enough of the cocktails and screaming tech gossip over gins and tonix. Back out on Times Square. Facebookers prepare for luminous imaging.
Central Park South at Fifth Avenue. Breathe deep! Aren't we all nostalgic for that old-timey urban ambience of fresh horse manure.
Predictive food fads. In future, all consumables will be tiny nutrition-free pellets sold frm carts & at carnivals. Dippin Dots is harbinger
Afternoon rush hour stroll thru Central Park. The throngs are regular towns people plus regular business people plus regular tourist people
Homeless people garbed in many layers on a 70-degree day. I suppose they're warding off the chill within.
Love Times Square! Much milling about. Many grand electrical commercial spectacular spectacles. Crossroads and mercantile heart of it all!
We all lean way too heavily on J. Schumpeter's "creative destruction," A. Maslow's "hierarchy of needs," & T. Kuhn's "paradigms."
markmadsen You can determine sexual frequency of smartphone users based on public tweet metadata. Imagine the mktg potential of "our OS gets you laid"
Everybody talking about "data scientists" at
#strataconf. So did I. May I suggest that's 1 part quant rocket scientist, 1 part domain expert
#strataconf JumpStart is "the business of data." An MBA-level strategic business focus on uses of data & analytics. All good.
#Bigdata vs small data. Matter of degree of aggregation, correlation, summmarization, and extrapolation of the information.
Which pocket DOES NOT hold an electronic device hence WILL NOT demagnetize my hotel room key?
Getting ready to speak on
#CRM Next Best Action at Strata Jumpstart this morning. By getting ready, I mean 'breakfast."
A multi-story ad for the Mary Poppins Broadway show. A smaller one, near street level, of Zooey Deschanel as "that girl"? No. "New girl."
Good morning New York! Clear sky, decent temps. Awesome view from my hotel room window onto Times Square.
Much of the Twittersphere watched the Emmy awards, apparently. I only tuned in for the In Memoriam. I'd forgotten that Tom Bosley passed.
Listening to American history scholars discuss their books--on Millard Fillmore & Ethan Allen, respective--on CSPAN2 BookTV. Good stuff.
My first would have gone to Carter, but my 18th birthday was a week after the 1976 election.
Public Wi-Fi. Internet? Or Inter-NOT?!
On my way to the Big Apple for the O'Reilly Strata shows. Would be nice if Reagan National got its free Wi-Fi to work one of these days.
Fast food. Treat it as the spice of life. Not the staff of life.
Seize the day. Don't U think the day's getting a little freaked by how madly we lust 4 it, & that it might soon slap us w/restraining order?
Yoko has vocal on "Bungalow Bill." "Not when he looked so fierce."
James Taylor sez line from "Carolina In My Mind" about "holy host of others standing around me" was about Beatles. He was on Apple Records.
Whoa! Rachel Sweet now producer-writer of TVLand's "Hot in Cleveland." Puts words in mouth of Betty White. Sweet!
Cindy sez vinyasa between cat & cow, and I'm thinking between moo & meow.
Bill Clinton on "Face The Nation." Among ex-presidents, he has been the most active politician, though not running for elective office.
I'm not a data storage analyst, but I'm keeping close watch on hi-density, SSD, and storage virtualization markets. Fundamental to
#Hadoop distro wars to take 2-3 years to play out. Apache Hdp distro likely to dominant duke it out w/ 1-2 commercial forks.
Oxygenating. The spark of spirit lives on and in the fuel of breath.
Hydrating. No substitute for it, no matter how you're feeling or what you're doing. Desiccated cell tissue more vulnerable to...name it.
Reading Bill Maher "New Rules" (2005). Analytical witty rants.
The photo that the Journey guitarist is alleged to have emailed to Michaele Salahi's estranged husband. Is this a put-on?
@rhilsen The general structure of his face, maybe. But that's about it.
Rachel Sweet "Stranger in the House" (youtu.be/jpkyoav4WM8) JK--From "Fool Around" LP (1978). Awesome cover of Elvis Costello song!