Drafted
next #IBMDataMag
article: "Governance of Social Sentiment Data: The Quality Conundrum"
RT
@kexpplaylist #kexp Dear
Prudence by The Beatles JK--Written by John in Rishikesh, India for Prudence
Anne Farrow, Mia's sister.
RT
@kexpplaylist #kexp An Open
Letter to NYC by Beastie Boys from To the 5 Boroughs JK--I'm no Gothamite, but
this should be NYC city anthem
Sending
work email 2 large distribution list just before Labor Day Weekend is not 4 the
faint of heart. Dozens of out-of-office auto-replies
RT
@kexpplaylist #kexp Crush by
Sleigh Bells from Reign of Terror JK--Sounds like overcaffeinated cheerleaders
in a headbanging moshpit.
RT
@kexpplaylist #kexp 10 AM
Automatic by The Black Keys from Rubber Factory JK--Awesome jam. Awesomely
funny video (http://ow.ly/opWAG )
"With
Playnomics, data science predicts which players will quit" (http://ow.ly/opH8B )
JK--Aka "churn." And adjusts game to minimize it.
"The
Silent Rockstar of #BigData:
Machine Learning" (http://ow.ly/opGsx ) JK--Unsupervised
learning algorithms to find "unknown unknowns"
"DARPA
Creates Cloud Using Smartphones" (http://ow.ly/opE5X )
JK--Tactical dynamic hyperlocal cloud among within-range phone-based servrs
"How
truly smart home could finally become reality" (http://ow.ly/opDKK )
JK--Article highlights Internet of Things in home automation
"How
small biz can mine #bigdata"
(http://ow.ly/opDni )
JK--"Chances R U're already processing BD even if arent aware" (eg
GGL Analytics)
Catch
me et al Sept 12 1pm ET G+ Hangout: "Opinionated Infrastructure: #Hadoop + Data
Warehouse = #BigData
Burger" (http://ow.ly/opBJC )
"Reputational
Damage o Non-Responsiveness" (http://ow.ly/opA58 )
JK--"After 2 in-person meetings to be non-responsive is just plain
rude"
This
wk #IBM jk q-hs:
http://ow.ly/opyrK
http://ow.ly/opyss
http://ow.ly/opytU
http://ow.ly/opyv1
http://ow.ly/opyvQ
Real-world
experiments? The Amazon business model will revolutionize news personalization
(http://lnkd.in/MwByYB )
Friday #IBM
quick-hit
Real-world
experiments? The Amazon business model will revolutionize news personalization:
http://lnkd.in/MwByYB
RT
@thesocialpitt Who else can
riff from "The Blob" 2 porn? Only @jameskobielus! New post on really
#bigdata in
media http://ibm.co/17mXg1V
New
#IBM jk blog:
"Indescribable! Indestructible! Humungous! Nothing Can Stop the Big Media
BLOB!" (http://ow.ly/onJzF )
@suspket360 What does that have to do
with anything I'm discussing?
"The
Geek Guide to implementing Attribution Modelling" (http://ow.ly/onjzC )
JK--Excellent detail. Must read deeper into it.
"Top
Languages for analytics, data mining, data science" (http://ow.ly/onjjd )
JK--R, Python, and SQL.
"#BigData Gets
Bigger as Internet of Things Awakens" (http://ow.ly/onj73 ) JK--Loraine
Lawson quotes yours truly.
"Reducing
Hype Around #BigData"
(http://ow.ly/oniHV )
JK--Misguided ideal. Less hype = less marketing = less competition = less
innov8'n
"Where
Do Data Scientists Come From?" (http://ow.ly/onimQ )
JK--Anywhere on Earth U find smart people--in other words, anywhere on Earth
RT
@kexpplaylist #kexp Fancy by
Hugo Largo from Drum JK--1987. Imagine a cross btwn Pentangle, Penguin Cafe
Orchestra, & Young Marble Giants
Working
with American Mgt Assn to design a course on "Data as a Strategic
Asset." Cool to see how professional instructional designers do it
Healthcare
analytics? Instrumenting the icky necessities of life with smart sensors (http://lnkd.in/hwndJn )
Thursday #IBM
quick-hit
Healthcare
analytics? Instrumenting the icky necessities of life with smart sensors: http://lnkd.in/hwndJn
RT
@kexpplaylist #kexp That Summer
Feeling by Jonathan Richman from I, Jonathan JK--Very nice. Very Jonathan.
Enjoying
"4 Courses with JB Smoove" on MSG. Just conversation over dinner with
friends. Comedian & friends really get into it. Lotta energy
Dear
Registrants: address of tomorrow's #IBM #BigData
Developer Day: IBM
Client Center ,
590 Madison Avenue , New York NY 10022 . See you there
RT
@dataversity Would we recognize
mature end-state #BigData
architecture if ever arrives? Read @jameskobielus
blog http://ow.ly/olM3H
RT
@pisarose: If @jameskobielus ruled the #BigData world,
its omega #architecture
would look like this: http://bit.ly/17k9Bpd @Dataversity
Broadway
Playbills. Why do they tend to show actress heads angled in headshots &
actor heads vertical? Odd.
Dining
alone at some nice looking Italian restaurant on Manhattan 's
Upper West Side . I don't know this part of
town as well as I should.
Celeb
sighting: weatherman Al Roker across aisle from me in 1st class on Delta
DCA-LGA shuttle. My neck of the woods!
Quantum
computing videos help explain the next frontier in computation http://ow.ly/2zscUH
Retweeted
by jameskobielus
"Big
Insights from #BigData
Require the Right Data Science Team" (http://ow.ly/oleZs )
JK--Good Booz Allen infograf on data-sci teaming
"CIA
Wrestles w/Analytics Challenges" (http://ow.ly/ole9s )
JK--Big media: "To watch all video [on] I'net in 1 min wd take 5 yrs 2
watch"
"Designing
an Information Governance Program" (http://ow.ly/olbBn )
JK--Core challenge: identifying subset of info that has biz value.
In
literary news, forthcoming bio speculates that JD Salinger was a recluse
because he had only one testicle. Also, Holden Caulfield was gay
Weird
expression: "I hope this email finds you well." What the..? The email
is some sorta intelligent probe searching for me? Now I'm scared
"Are
tech firms the new movie villains?" (http://ow.ly/ol7C6 )
JK--What else is new? Remember "The President's Analyst"? "The
Phone Co"?
"Speeding
Up Transactions & Analytics with In-Memory Processing" (http://ow.ly/ol7ot ).
Look-ahead to #IBM
tweetchat Wed Sep 4, 12noon ET
Customer
segmentation? Segmentations must flex with your desired outcomes (http://lnkd.in/sstA4Z )
Wednesday #IBM
quick-hit
Customer
segmentation? Segmentations must flex with your desired outcomes: http://lnkd.in/sstA4Z
"The
death of the statistician" (http://ow.ly/ojUQ4 )
JK--And rise of the data scientist (in terms of keyword popularity & job
listings)
"Quantum
cryptography is last best defense" (http://ow.ly/ojT5q )
JK--Pipedream a la room-temperature nuclear fusion. Not holding breath
"This
man thinks #bigdata
& privacy can co-exist" (http://ow.ly/ojSqj )
JK--"New internet protocol which allows 4 deleting personal data"
RT
@kexpplaylist #kexp Tiger Lily
by Luna from Bewitched JK--1994. The languid roll/twang of this gem gives me a
distinctly mellow buzz.
"Doc
Searls Video Q&A: How Internet of Things Will Revolutionize Customer
Service" (http://ow.ly/ojCQJ ) JK--He's high on QR
codes.
Join
#IBM's @jameskobielus & @eCapitalAdvisor 9/5 for a look
into #BigData
& how to use it to achieve big benefits http://bit.ly/13evVBz
RT
@analyzingmedia: #BigData’s
Growing Impact on #Hollywood’s
Creative Process http://bit.ly/1aLMOpJ with @jameskobielus cc @Smarter_Media
New
#IBM jk #AnalyzingMedia
blog: "#BigData’s
Growing Impact on Hollywood ’s
Creative Process" (http://ow.ly/oiXMH )
Automating
#BigDataGov
to move at the speed of business http://ow.ly/oiSjx #datagovernance
#infogov #bigdata
Agile
governance as the next big trend in #bigdata http://ow.ly/ogQAc
#bigdatagov
#infogov #datagovernance
Data-scientist
skillsets? Professional code of conduct makes great sense (http://lnkd.in/b3b8RJ )
Tuesday #IBM
quick-hit
Data-scientist
skillsets? Professional code of conduct makes great sense: http://lnkd.in/b3b8RJ
RT
@kexpplaylist #kexp Thirsty
Boots by Bob Dylan from Another Self Portrait JK--Cover of Eric Andersen song.
Very nice rendition.
"SSDs
maturing, but new memory tech still 10 years away" (http://ow.ly/ohIDr )
JK--Emerging memory types under dev: PCM, RRAM, MRAM.
"In-Stream
Big Data Processing" (http://ow.ly/ohHKW ) JK--Very good
technically deep discussion.
"#BigData:
Blurring Risk and Uncertainty" (http://ow.ly/ohGYK )
JK--Are "black swans" predictable? "Once in a lifetime" is
a prediction
"For
Data Scientists, Math Skills Not Enough" (http://ow.ly/ohFH0 )
JK--Not enough 4 mathematicians either. Creativity key 2 productivity
Rush
rush rush rush rush! Today was just me racing from one thing to another w/ no
common thread. Except for the fact that it was me rushing
"How
M2M Data Will Dominate the #BigData
Era" (http://ow.ly/ohzBw ) JK--Article focused on
apps in smart cars, smart homes, and robotics
"#BigData That’s
Good 4 The Public" (http://ow.ly/ohyMe ) JK--EU proj 4 sem web
w/automated dataset detection, curation, & entity linkage
"Age
of Quantum Information Teleportation Dawns" (http://ow.ly/ohyfp )
JK--Cool but dont expect Scotty 2 beam up yr #bigdata
anytime soon
A8:
#cxo Of course
not. There are plenty of #bigdata
offerings for small/midmarket, priced accordingly, smart small/scale capacity
as needed
A7:
#cxo It's always
best, in any human engage/conversation, 2 assume deepest sentiment pre-verbal.
Few people want to be bothered telling U
A7:
#cxo "Data
of desire" (deep in customer heart) often unspoken. Can only be pieced
together iteratively thru info, models & conversations
A7:
#cxo A marketing
analyst asks questions, looks at customer data, sees what questions can't B
answered (ie, "NOT saying", gets more data
A6:
#cxo Intimacy is
elusive because the customer is often not terribly in touch with their own
"feelings." Don't assume "deep" sentiment.
A6:
#cxo
"Intimacy" in a B2C engagement contxt also elusive. They may have
good reason 4 distancing selves. They simply don't like/trust you
A6:
#cxo Of course
intimacy is elusive. Even married couples, that most intimate relationship,
need to rediscover each other regularly
A5:
#cxo Collective
intimacy has merit if strangers don't start acting like they're my friends
without doing something genuinely "friendly"
A5:
#cxo Collective
intimacy has merit if actually enrich people's feeling of belonging vs. that of
being exploited by commercial interests
A5:
#cxo Collective
intimacy has merit in omniconnected world if we respect sensitivity/privacy
boundaries & don't "over-assume" familiarity
A5:
#cxo Collective
intimacy has merit if recognize that "intimacy," in global context,
is closer to "familiarity" than to "U got my back"
A4:
#cxo Business
can leverage intimat customer omni-connectedness by maintaining presences
(where relevant) in each customer's social graph
A4:
#cxo If I'm
connected to everybody, I'm influenced by & am influencing everybody on
various levels. Influence becomes incredibly tangled
A4:
#cxo Growing
omni-connectedness of human race makes more difficult for outsiders to fathom
the complexity of each's person's experience
A4:
#cxo Having
ability to graph each of us in different contexts (community, job, etc.) helps
us distinguish domains of each person's life
A4:
#cxo Clearly,
this where social graphs come into picture. Everybody more "intimate"
w/everybody else. Graphs drive influence/experience
A3:
#cxo Often, more
data granularity not as important as ability to aggregate and correlate details
you have, see broader customer patterns
A3:
#cxo Can also
get more granular customer data by a) asking 4 it in online/portal
dialog/surveys, b) guiding call-ctr agents to ask 4 it
A3:
#cxo Granular
customer data comes via a) having detail in your transactional DBs, b) applying
NLP to unstructured from socials etc
A2:
#cxo Most
relevant data may simply be the data you don't yet have on your customers. That
data may confirm/disconfirm your hypothesis
A2:
#cxo Often, most
relevant info on cust is what they actually tell you. Mine your call ctr logs w/text
analytcs. They tell their own tale
A2:
#cxo Usually,
most relevant customer data is what have on current customers, not on
prospects. Cheaper to keep customer than try to win
A2:
#cxo The purpose
of business is to catch, keep, & grow customer relationships. Data
relevance must be shaped by those priorities.
A2:
#cxo "Most
relevant" relative to outcome. If retain customer, most relevant is
"happy?" If selling to them, it's "offer acceptable?"
A1:
#cxo Important
for biz o capture data on their entire customer base, each segment, to fine
degree. Better segmentation = better service
A1:
#cxo But it is
important for a biz to capture entire history of my relationship with them, my
entire interactions, & my entire feelings
A1:
#cxo For
example, the coffee shop down the street doesn't need to know my banking needs.
Just know that I like it hot, fresh, & cheap
A1:
#cxo What
businesses need to know about customers is that subset of "what they truly
want" that the business can realistically address
A1:
#cxo We don't
need 2 capture literally EVERYTHING about anybody 2 know them reasonably well.
What we need 2 know is what they truly want
@IBMbigdata A pleasure to be on this #CXO tweetchat. I
like to think I know the topic of intimacy intimately, but that'd be too bold.
Mmmm..yeah,
@jameskobielus, we're putting
the coversheets on all TPS reports now before they go out. Did you see the memo
about this?
Retweeted
by jameskobielus
34
mins to #CXO:
Idiosyncrasies Novelties Degrees & Cust Intimacy http://on.fb.me/155f1GC
w/ @KirkDBorne et moi #cem #custserv #VoC #bigdata
Catch
me live in NYC this Thurs Aug 29 #IBM #BigData
Developer Day. Register: http://ibm.co/13jry2k Meeting: http://ow.ly/ogT48
@StefanRied Hi Stefan. I'm moderating
a panel on big data cloud standards at EuroCloud 2013 in Luxembourg on
Tues 15 Oct. Are you available?
Drafted
my latest #IBM
blog: "Indescribable! Indestructible! Humungous! Nothing Can Stop the Big
Media BLOB!"
Big
Media? Advanced analytics & deep metadata bring shape to the BLOB (http://lnkd.in/NRJGhe )
Monday #IBM
quick-hit
Big
Media? Advanced analytics & deep metadata bring shape to the BLOB: http://lnkd.in/NRJGhe
"Think
Big Data is All Hype? You’re Not Alone" (http://ow.ly/ogzHZ )
JK--Think #bigdata
is all hype? You’re not paying attention.
RT
@kexpplaylist #kexp Paper Thin
Walls by Modest Mouse from The Moon & Antarctica JK--"I can't be a
fool for everyone that I don't know."
RT
@kexpplaylist #kexp Sea of Love by Cat Power from The Covers Record
JK--Big part o Cat Power's power is captiv8ng fragility of her vocals
Digging
thru my personal archives, I saw draft where editor tried to change
"predictive analytics" to "proactive analytics." I SWATTED
that!
"First
Listen: Bob Dylan, Highlights From 'Another Self Portrait (69-71)'" (http://ow.ly/ofLMa )
JK--Listening now. Dig Bob's restlessnss