Guilty
pleasure: Michael Buble. Guy can sing.
Grace
Kelly. I never see commentary on her acting skills. So R we 2 regard her as a
lovely fashion model who read lines in Hollywood movies?
Virginia
state senator Creigh Deeds. My heart goes out to him. Unspeakable family
tragedy.
Wife
& I are working a fresh bottle of wine tonight. By "working," I
mean the opposite.
My
parents had the 1962 comedy LP "The First Family." Very funny. We
didn't discover it in our record cabinet till the 70s. Worth a listen.
I
always enjoy going into Arlington for almost any reason. It's a fascinating
fabric of distinct communities & vibrant business districts.
Months
ago th organizers o today event asked me 2 speak about #IBM Watson. Didnt
realize I'd have important Watson news in same week 2 share
I'm
speaking at RSA Security Conf in Feb in SF. Securing the Internet of Things.
Betcha didn't realize I ponder such things.
Bought
& downloaded Mazzy Star's new LP, "Seasons of Your Day." Fine
return. Deepens their classic chill burn sound. Will put you in a zone.
Crystal
City noticeably more lively today than when I worked there w/Adeena Corp in
1988-90. Less federal. More commercial. More restaurants
@TonyBaer What war? This Inmon guy's
firing blanks. Not much ammo in his whammo. Just happy 2 confirm tht fact live.
Not much thought ldrshp
Inmon
began by garbling Chinese philosophy about crisis/opportunity & attributing
it to that great sage Richard Nixon.
Inmon
has the most narrow perspective I've ever come across in #bigdata
analytics: "textual disambiguation" as only app. Gimme a break.
Wondering
why Bill Inmon feels that parsing semantics of phrase "she's hot" is
appropriate in context of business-oriented discussion.
Just
met #BigData
& Ent Arch keynotr Bill Inmon, fabled "father o DW." He speaks
before me. My distinction: father of Jason & Sonya Kobielus
Big
Data Is Fundamental To Social Business http://publish.coincident.tv/dev/watch/fSHDfBkP#_James-Kobielus-IBM-Information-on-Demand-2013-theCUBE/Big-Data-Is-Fundamental-To-Social-Business_ …
#SiliconANGLE
#DF13 #IBM #BigData @jameskobielus #TechAthlete
Retweeted
by jameskobielus
"Models
v Experiments" (http://ow.ly/r3X8Z ) JK--Use cheap
data/compute 2 design/exec many low-risk experimts vs. spend time build models
RT
@kexpplaylist #kexp Stoned &
Starving by Parquet Courts from Light Up Gold JK--Singer searches 4
something---not apparently 4 drugs/food
"#BigData set -
3.5 billion web pages - made available for all of us" (http://ow.ly/r3TSw )
JK--Huge hairy hyperlink graph.
RT
@kexpplaylist #kexp Daddy Was A
Real Good Dancer by The Dismemberment Plan from Uncanney Valley JK--2013. And
this is a real good song.
"Google’s
Vint Cerf defines Internet of Things challenges" (http://ow.ly/r3QtM )
JK--Includes discussion of privacy & security.
"Chomsky
Warns #BigData
Tech Will Be Used For Bad Purposes" (http://ow.ly/r3OT3 )
JK--Reminds me: http://ow.ly/r3PlF
"Here
comes the age o ambient everything" (http://ow.ly/r3NTH )
JK--Cloud, Internet o Things, wearables, mobility, preemptive search, etc
"White
House Cites #BigData
Analytics Gains" (http://ow.ly/r3Noz ) JK--Discusses #IBM Analytics
Talent Assessment online platform
"Fast
clustering algorithms for massive datasets" (http://ow.ly/r3MN9 )
JK--Presents the algorithms & discusses computational complexity
"Securing
the Internet of Things: 5 Easy Pieces" (http://ow.ly/r3LrX )
JK--None of which involve Jack Nicholson being rude to waitresses
RT
@kexpplaylist #kexp Getaway by
Pearl Jam from Lightning Bolt JK--2013. Brand new. Really excellent. Totally
Pearl Jam.
Big
Data is not a buzzword. It's 2 words. Discuss amongst.
Catch
me speaking tomorrow at #BigData &
Enterprise Architecture Conference 2013 (http://ow.ly/r3aBx ). My
neck of woods: Arlington VA
New
#IBM jk blog:
"Small, Spotty and Zero Data: The Insights Present in Information’s
Absence" (http://ow.ly/r32FQ )
This
wk #IBM q-hs: http://ow.ly/r31Wl
http://ow.ly/r31XZ
http://ow.ly/r3205
http://ow.ly/r321B
http://ow.ly/r3232
Big
identity? Baking data-centric security into #bigdata
platfrms (http://ow.ly/r31BN ) Friday #IBM q-h in adv.
Offsite speaking tomorrow
Retweeted
by jameskobielus
@Natasha_D_G I was joking,
obviously, Natasha. But I'll take your advice anyway.
"The
Big Media Revolution" (http://ow.ly/r0SXT ) JK--Recent video
interview of me at #PureSystems
booth at #ibmiod
2013
Doing
full runthrough of the finished American Mgt Assn course "Data as a
Strategic Asset: A Customer-Focused Approach." I co-developed.
The
Specials "A Message to You Rudy" (http://ow.ly/r0vBM )
JK--This played overhead at Times Square Starbucks this a.m. I sang along.
Finished
my quick-hits for next week. Only had 3 to do. On second thought, I think I'll
just work over the 4-day. Relaxation is overrated
RT
@kexpplaylist #kexp Nothing by
The Fugs from Fugs 1st Album JK--1966. Aggressively sloppy monotonous NYC
folk-beat nihilistic harmonizing
RT
@kexpplaylist #kexp Flying Low
by Mazzy Star from Seasons of Your Day JK--2013. Very cool. Sounds like lady
sings the delta blues
Over
dinner last night, work bud & I agreed Yelp is crap. Tends to recommend you
drive 20 miles to save a buck on chicken wings.
Big
identity? The fragile foundation of CAPTCHA in the era of online image
analytics (http://ow.ly/r0gBn ) Wed #IBM quick-hit
Dave
at AMA liked our video session today. I gave him plenty of footage of me
wagging
Actually
meeting people is the way 2 go. Standing in someone's physical presence tells
you far more than their social media chatter ever can
Fun
night of dining & wining in Little Italy with my work bud Steven. Amazing
th range of stuff you can discuss after dark when pressure off
New
#IBM #AnalyzingMedia
jk article: "Analytics Illuminate Stab-in-the-dark Recommendations" (http://ow.ly/qZ1pC )
New
#IBM #Dataversity
jk article: "#BigData
and the Power of Mathematical Breakthroughs" (http://ow.ly/qZ1b6 )
Popped
into Science House on E. 38th NYC. Met @RitaJKing
& James Jorasch @pointsofscience.
Great facility. They're doing #IBM cloud event
George
Martin, Brian Epstein, Murray the K, Billy Preston, etc. Wish all the 5th
Beatles had formed their own band.
Washington
football team's sorry prospects: squad sucks, name offensive, & owner a
greedy jerk. One of these factors perpetuates the others
That
big Starbucks in Times Square is one of my faves. Right up there with original
near Seattle Pike Place Market. People-watching points.
2-day
to NYC to wrap a course on data in business strategy that I co-developed with #IBM partner
American Mgmt Assn. Times Square.
Am
I the only person enjoying the tragicomedy involving the cracksmoking Toronto
mayor?
I
chucked my planned PPT today & spoke off the cuff on #bigdata for an
hour to an #IBM
audience. Felt good. Stuck to an ad-hoc re-outline.
RT
@kexpplaylist #kexp Evening
Ceremony by Active Child from Rapor EP JK--2013. Nice. Good title. Sounds like
dreamy animistic incantation
Busy
one today. Gee. #IBM
is a big, diversified, dynamic, global company. Apparently, we never rest. I
think that's a good thing, net-net.
A9:
#cxo One salient
feature of Starbucks #CX--by
its absence--is minimal advertising. Don't feel like marketing is pushing me to
go there
A9:
#cxo Starbucks'
music overhead--and the music on sale--are integral to my experience. I linger
to listen & browse. And caffeinate.
A9:
#cxo Another
salient aspect of Starbucks #CX is feeling of
connectedness to coffee culture. People carrying cups to office show that off
A9:
#cxo With
Starbucks & other coffee shops, most salient aspect is aroma. I loved
coffee aroma long before I could stand 2 drink the stuff
A8:
#cxo Be careful.
A reinvented customer experience is a dangerous thing. You may
"reinvent" your prior brand halo into oblivion.
A8:
#cxo Freshening
the customer experience can benefit from A/B testing of new-vs-old experiences
in different circumstances.
A8:
#cxo Ask
yourself whether your customer experience feels stale. Loyal customers may like
it, but non-customers may find it uninteresting
A7:
#cxo If local
culture expects "American" experience from US-based company, give it
to them. First ask what "American" means to them
A7:
#cxo Businesses
need to involve local personnel in the tailoring of the global brand experience
to each region's expectations.
A7:
#cxo Businesses
must adapt to cultures in which they operate. What experiential aspects R most
comfortable to customers U serve?
A6:
#cxo Do A/B
testing of how customers prefer to procure, receive, & use your
product/service. Incorporate findings into evolved offerings
A6:
#cxo Rich
repeated engagement is sign of strong brand-connectedness. Usage patterns
include frequent, intimate, successful interactions
A5:
#cxo Word-of-mouth
& peer influence is another metric of success in forging connections.
Customers feel strongly enough to recommend you
A5:
#cxo Measuring
trust/relevance of B2C connections requires customer satisfaction surveys,
sentiment monitoring, & focused interviews
A4:
#cxo Real-time
data/analytics tech is key to cultivating customer connectedness: always
accessible with rapid response.
A4:
#cxo Employees
& customers can stay connected if each of them accessible through
multi-tech channels (phone, email, social, etc.).
A4
#cxo Data allows
us to see the whole customer experience, not just the current one.
Retweeted
by jameskobielus
A4:
#cxo B2C
connectedness thrives on up-to-date customer profile, deep transaction/interXn
history, & cross-chan conversationl B2C record.
A3:
#cxo Orgs can't
ensure employee connectedness to customers if employees churn faster than
customers. Loyal staff drive customer loyalty
A3:
#cxo If
employees know customer names, customers know employee names, & customers
can request those employees--that's human bonding.
A3:
#cxo Orgs ensure
employees truly connected to their customers if a) know customer names, and b)
incentivized to solve customer problems.
A2:
#cxo Customers
feel connected to a brand, across channels, if they belong to a community of
customers, rather than purely B2C engagement
A2:
#cxo Orgs ensure
customer connectedness to the brand by reaching out regularly (without being
intrusive/pushy) to delight in new ways.
A2:
#cxo For
customers, staying connected to brand regardless of channel requires consistent
experience. Seamless cross-chann handoff
A1:
#cxo
Personalization demands a conversational cross-channel engagement that
progressively learns how to tune the experience further.
A1:
#cxo
Personalization of brand narrative is key to strategic storytelling. #CX technologies
enact personalization in customer engagement
A1:
#cxo Business
can become strategic storytellers by shifting focus away from themselves toward
customer problems/opportunities.
A1:
#cxo Strategic
storyteling is key to branding. "We provide unique value that helps you be
an even happier, more productive you."
A1:
#cxo A
"strategic storyteller" is a business that weaves a fact-based
narrative of the deep value a customer gains from engagement.
Join
today's Twitter trending #IBM
#CXO chat!
Tangible Customer Connections w/ @josephmichelli
me et al http://on.fb.me/HOHuWj 12 ET #cem
Join
Mon’s twitter trending #CXO
chat! Tangible Customer Connections w/ @JosephMichelli, http://on.fb.me/HOHuWj
12 ET #cem
Retweeted
by jameskobielus
Drafted
latest #IBM
AnalyzingMedia post: "Using Analytics to Illuminate Stab-In-The-Dark
Recommendations"
Drafted
next #IBM jk
blog: "Small, Spotty, and Zero Data: The Insights Present in Information's
Absence"
RT
@kexpplaylist #kexp Fiya by
tUnE-yArDs from BiRd-BrAiNs JK--2009. Merrill Garbus' voice is a musical
instrument in its own right.
NoSQL?
Lagged veracity & prctcl dilemma o eventual consstncy p1 http://ow.ly/qVxjG
p2 http://ow.ly/qVxlC
Tues #IBM qh in
adv. Travel
#BigData
discovery? Rule discovery is bridge btwn predictive & prescriptive p1 http://ow.ly/qVvQ2
p2 http://ow.ly/qVvRG
Mon #IBM q-h
Using
superior lower-back support technology in my office chair now. It's called
"pillow."
"Brain
drain"? This is alarming! Were they liquefied in the Zombie Apocalypse? Do
we need ear, nose, & mouth plugs to avoid that same fate?
"Mechanical
Turk: Data Scientist’s Best Friend" (http://ow.ly/qUGhJ )
JK--Crowdsourcing human-judge tasks 2 feed machn-learn training set
Need
a general-purpose emergency-broadcast alarm on the theme: "Them. They're
comin' ta getcha!"
Discovered
today that my mower's a better rake than my rake. Small epiphanies.
Pool
o ancient ocean water discovered deep under Chesapeake Bay. Um, let's be
careful not to disrupt modern ecosys w/ long-dormant pathogens
My
exercise club has limited range o cable channels, but mostly sports &
politics. Fundamentally, I don't get into either. I avert attention
Civil
War. Living south of the Mason-Dixon Line means finding more people obsess over
it than I recall growing up in the Great Lakes states.
Political
scientist LSabato sez "most everyone" alive at time of JFK assassin8n
remembers where were when heard news. I was 5. Don't recall
This
past year: I didn't hear the threatened cicadas, nor smell the dreaded
stinkbugs. By so tweeting, have I jinxed us?
Digital
heat. A new thing for the Kobielus household. I can tan my hide with pinpoint
precision.
RT
@kexpplaylist #kexp Not a Young
Man Anymore by Dean & Britta from the album 13 Most Beautiful: Songs For
Andy Warhol's Screen Tests
RT
@kexpplaylist #kexp It's More
Fun to Compute by Kraftwerk from Computer World JK---I believed this long
before I had a vested interest.
RT
@kexpplaylist #kexp The Ballad
of El Goodo by Big Star from #1 Record/Radio City JK--1972. Very nice. Like the
best of the Byrds.
Only
11% of Americans tweet. What exactly is the matter with the rest of you people?
Oh, wait, you're not seeing this. Not yet. Get with it.
3D
printing. I remember KMart had vending machines when I was kid dishing out
fresh-pressed hotwax Gemini space capsules. But I date myself
Heat
has been restored in the Kobielus household. Nice new heat pump, air handler,
& thermostat. Fine digital controls.
Saturday
of chores. Mostly outside the home. It's overcast. Don't feel like I need to
groove with the Great Outdoors. At least it's warming.
Sky
Cries Mary "Shipwrecked" (http://ow.ly/qSE8q )
JK--Seattle WA trance-rock group that got confused by nonlisteners with grunge
The
Jimi Hendrix Experience "The Wind Cries Mary" (http://ow.ly/qSE56 )
JK--Seattle WA crooner who also played guitar.
