Doing
a 2-day NYC trip next week. I always get a little thrill from Manhattan . Especially Midtown. Feels so
iconically big city.
Glowing
WSJ review for "Nebraska ."
We saw AARP-sponsored sneak preview a week ago. Film's flat grainy Great Plains texture remains with me.
Not
a bad week. Different rhythm than most. Away from my home office but not my
home. I prefer my bed to hotel beds. Don't stub toe in dark
@HeathDHavlick Thanks. My blog is
essentially an executive summary of the #IBM IBV study.
It's
warming up. That's good. Been freezing for the past few weeks. Wonderful time
to go without HVAC. Replacement due tomorrow.
RT
@merv: @jameskobielus better for you to
be on your rear end than for someone else to be!
"W/
#bigdata
comes big responsblty" (http://ow.ly/qS4qJ ) JK--#IBM GBooch
"Even th most benign things can hav implic8ns when made public"
"Fast
Combinatorial Feature Selection w/New Definition of Predictive Power" (http://ow.ly/qS3Vq )
JK--Cool approach. Worth further study
Last
week I was mostly on my feet. This week, mostly on my rear end. But pivoting
constantly on both platforms. 360-degree interactions.
"#IBM Builds
Private, Hybrid Clouds in Diverse Industries: 12 Examples (http://ow.ly/qS06Y )
JK--Good slideshow preso of case studies
"Hidden
decision trees revisited" (http://ow.ly/qRyeb ) JK--Another stat
analysis technique I need to explore further.
Reacharound
"Big Chair" (http://ow.ly/qRxS2 ) JK--1996. Gr8 song.
Bugged me that I didn't know who did this. Till moment-ago YouTube srch
"Where
Does Your Chief Data Officer Work? 3 Organizational Models" (http://ow.ly/qRxas )
JK--Fourth model is "cushy chair at Starbucks"
"Managing
Complexity Is Epic Battle
Between Emergence & Entropy" (http://ow.ly/qRwOa )
JK--Ancient Greek epic. Homer wrote screenplay.
"Chordalysis:
new method 2 discovr structure o data" (http://ow.ly/qRwhm )
JK--Chordal graphs: log-linear analysis method 4 high-dim data
"Twtr
intros Custom Timelines, Storify takes deep breath" (http://ow.ly/qRrsK )
JK--I shrug. Keeping aweekstweets. Wkly scrape 2 JK blog
"11
Core #Bi Data
Workload Design Patterns" (http://ow.ly/qRpEh ) JK--Hmm...good
outline....must explore further.
"Echos
of Eco: Making Infinity Comprehensible with #BigData
Analytics" (http://ow.ly/qRocU ) JK--Italian
semiotician Umberto, that is.
"Preserving
Context Is A Must-Have For Business Intelligence" (http://ow.ly/qRnPz )
JK--All content should carry context & drive outcome
@FredAyala Re "rock stars of #bigdata",
Carly Simon's "Legend in Your Own Time" (http://ow.ly/qRkvf )
plays in my mind. Dunno why.
"How
To Build An Analytics A-Team" (http://ow.ly/qRk9P )
JK--The role discussions are interesting in this piece.
@JaxiJozi My UMich econ honors thesis
(1980) was stat study 2 predict impact o cable TV on program quality throughout
industry. Fresh topic
@JaxiJozi That's WAY TOO VAGUE 4
college student thesis. Focus on impact of one app of #bigdata in one
overlooked/unsexy sector. Dig 4 data
"Who
is Hiring the Nerdy Rock Stars a.k.a Data Scientists?" (http://ow.ly/qRcja )
JK--Can we actually STOP using these idiotic phrases?
"Adversarial
Bandits and the Exp3 Algorithm" (http://ow.ly/qRbVa )
JK--Heavy-duty statistical theory & data science. Need careful read.
"Facebook
Exec: Databases, #Hadoop
Belong Together" (http://ow.ly/qRaYK ) JK--Excellent. Scroll
down to bullet list of complementarities
"Is
#NoSQL less
disruptive than we thought & just, well, useful?" (http://ow.ly/qRazr )
JK--I never thought it disruptiv. Just innovative
Good
100-year text-dense #IBM
timeline on #bigdata
(http://ow.ly/qR8Ze ).
Looks @ "big data" in broadest sense. Zoom browser 2 max 2 read
Big
shout-out to Rich Nutinsky/Pragmatic Marketing (http://ow.ly/qR7Qm ). Best
professional training I've ever received. Prod mgt/mktg
"Open
data: Unlocking innovation and performance with liquid information" (http://ow.ly/qR6EG )
JK--Interesting McKinsey study.
"#IBM #Watson’s Next
Venture: Fueling New Era o Cognitive Apps Built in Cloud by Developers" (http://ow.ly/qR5Wv )
JK--Watson as dev plat
Ah,
that's nothing! I turned down my first $3 billion offer before the age of 20.
JMayer
sings "one day our generation's gonna rule the population." Mine's in
power now. All bow down before we, your 50-something overlords!
Halloween
candy is better 2 weeks after the fact. Gives it time to ferment inside its
wrappers.
I've
changed my Twitter profile to "I'm into all kinds of stuff." Gives me
plenty of room to move.
#IBMWatson
opens API to support an ecosystem of software app providers; fuel new era of
cognitive apps http://ibm.co/1aAYbuW
"Want
to Work With #IBM
#Watson?
Now’s Your Chance" (http://ow.ly/qPbB0 ) JK--IBM Watson
Developer Cloud. On-demand development sandbox
RT
@Onalytica: @jameskobielus has jumped to
second place on latest Big Data influencers ranking. http://bit.ly/1cYdQfB
New
#IBM jk blog:
"Data Scientists: The Challenge of Managing Stubbornly Autonomous
Experts" (http://ow.ly/qOWei )
I'll
bet Marion Barry wishes he were born Canadian.
"Secret
Ingredient in Computational Creativity" (http://ow.ly/qOAiZ ) JK--#IBM novelty
algorithm measures creation originality to experts
Catch
me & @thomasdeutsch on #GreaterIBM #IBM Big Data Tweet
Chat: Is Data Science Your Next Career? on 12/4/13: http://wp.me/p2kcos-3C7
A
happy 58th birthday to Whoopi Goldberg. Just want to rub in the fact that you
remain 3 years older than me--FOR ALL ETERNITY!!!!!
Good
day of product mgt/mktg training. Gave me solid strategic grasp of value of
Thought Leadership Marketing.
Hear
how companies are turning to socialytics to improve their market positioning on
Nov 14 - 2pm ET http://ow.ly/qN1K2 #IBM #SocBiz
Get
a deeper understanding of an open source VS #IBM's real-time
analytics processing #bigdata
technology https://ibm.biz/BdDAfw
#Explore the #analytics-powered
#process #engines of the
#neweconomy
http://ibmdatamag.com/?p=11182
by James Kobielus
Why
#recommendation
engines rely on #bigdata
and #analytics
for tuning actions to run applications http://ibmdatamag.com/?p=11182
by James Kobielus
How
#bigdata and
#datascience
#build #decision #logic for
situation-specific #recommendations
http://ibmdatamag.com/?p=11182
by James Kobielus
#IBMIOD is all
about #BigData
and #analytics.
Hear what some of our guests said about the future of #Data here: http://bit.ly/1b6bBBz
Some
of the biggest names in the #Tech industry are
at #IBMIOD.
See what they have to say about #BigData & #analytics http://bit.ly/1b6bBBz
The
@IBM news team is at #IBMIOD asking
our guests their opinions on #BigData & #tech. See what
they have to say: http://bit.ly/1b6bBBz
#IBM is embarking
on a new era of computing where systems can learn, reason, sense and predict http://bit.ly/HwmNP2
#IBMIOD
It’s
time for organizations to use analytics to turn data into an opportunity http://bit.ly/HwmNP2
#IBMIOD
#IBMWatson
and #IBManalytics
are transforming the way organizations do business in the #bigdata era http://bit.ly/HwmNP2
#IBMIOD
In
a new era of computing, the approach for taming #bigdata is
changing http://bit.ly/HwmNP2 #IBMIOD #IBManalytics
#IBMBigData
is empowering companies to handle the influx of information and make fast-paced
decisions http://bit.ly/HwmNP2 #IBMIOD
Sammy
Hagar "I Can't Drive 55" (http://ow.ly/qMn7h )
JK--But I've survived 55.
Back-of-envelope
ideation? Much tech ideation is SSCN: slightly soiled cocktail napkin.
"Vested
interests"? Must they wear a 3-piece suit to signal their pecuniary
motives? What do they do on casual Fridays?
Everybody
on Twitter enamored with th power o social media, & enamord with th power o
declaring how enamored they are with all things social
Everybody
in knowledge-intensive business roles these days complains about not having
enough time 2 think. Enough contiguous blocks, that is
@PVAriel I don't post them until next
week. That's why they're "next week's quick-hits." In due time.
Already
wrote all 5 of next week's quick-hits. In my dreams. No, actually. How'd I do
that? I forgot.
Sufjan
Stevens "John Wayne Gacy Jr" (http://ow.ly/qLgKr )
JK--Took fair amount of nerve for Stevens to release this. Pulled it off well.
Simon
& Garfunkel "So Long Frank Lloyd Wright" (http://ow.ly/qLgsX )
JK--So long, alright. Architect expired decade before song released
10,000
Maniacs "Hey Jack Kerouac" (http://ow.ly/qLfRR )
JK--Love Natalie's lyric on this one. Best telling of the Beat Generation
legend.
Woody
Guthrie "Jesus Christ" (http://ow.ly/qLfGW )
JK--The life of the Christian messiah interpreted by a socialist folksinger.
Bananarama
"Robert De Niro's Waiting" (http://ow.ly/qLfun )
JK--Good question. Does the Italian-American actor actually speak Italian?
Carol
Burnett "I Made A Fool of Myself Over John Foster Dulles" (http://ow.ly/qLfn1 )
JK--IBM Herndon office looks out oer Dulles
Airport
November
11. I always remember it for earliest blizzard we've ever experienced in the Washington DC
Wince
is proper response when some techie adapts famous poem humorously 2 drive home
some geeky argumnt. Joke & verse usually plop like turd
RT
@kexpplaylist #kexp Wildewoman
by Lucius from Wildewoman JK--2013. Wow! Who is this artist? I love this on the
first hearing.
Egidia
totally joneses on her Lifetime Movie Network. One true story of aggrieved
women after another. Continuous chick flicks. Leave her be
Good
day of #IBM
offsite training. Product management. Excellent course & instructor. Quite
practical. Better than what I got in my LCC days
Stephen
Colbert recites the Gettysburg Address (http://ow.ly/qLdpl )
JK--Best recitation ever. Honest Abe as a Bond villain.
Offsite
training in our #IBM
Dulles/Herndon office for the next few days. I used to commute to Herndon under
previous employer. Long commute
New
#IBMDataMag
jk article: "Recommendations Galore – Part 1" (http://ow.ly/qJzR2 )
11-12-13.
Best consecutive day since 10-11-12.
@Natasha_D_G Sorta like defn o
tragedy v comedy: Disruptiv innov is when I break yr ricebowl. Creativ innov is
me filling mine in th process
Wasn't
there an SNL Emily Litella bit about "Veterinarian's Day." No? You
sure? Never mind.
People
often ask me where all that #bigdata comes
from. I say it spews from superheated thermal vents on ocean floor. Exotic
microbes abound
I
want to get to the point in my life where I can intone everything in the
smarmiest possible voice, like Greg Marmalard from "Animal House"
A8:
#cxo Market
intel has been enriched by an ever-widening sources of data & analytics.
Older approaches are beiing supplemented by newer.
RT
@marcteerlink: A8: #BigData allows
4 capability 2 have larger grps to receive surveys, thus more frequent
capturing the custs voice #CxO
Retweeted
by jameskobielus
RT
@clearaction: A8 Need combo for
success: analytics, empathy, real-time & primary research, integrated data
sources #cxo
Retweeted
by jameskobielus
A8:
#cxo Focus
groups and other traditional mkt rsch will remain useful for building deeper
portrait of customer psychographics.
A8:
#cxo Social
& mobile have made our lives a continuing self-documented saga of
experiences etc. That's rich customer #analytics
fodder
A8:
#cxo Customer #analytics
already begun to replace trad'l mkt rsch 4 surveys, etc. Social media analytics
drive #CMO #bigdata
projects
A7:
#cxo Customer
analytics just a tool. What spawns disruptive products & exper strategies R
creative people who derive insights from them
A6:
#cxo Churn
reduction is the most fundamental customer data analytics outcome. Depends on
securing "love." Keeps "money" from vanishing
A6
Analytics teams must also be change agents: make it easy for stakeholders to
act on insights #cxo
Retweeted
by jameskobielus
#cxo Q6: #CLV can be
augmented w/ #CEM
& #CIM to
create 360 degree Customer View. Use for Offers & Direct Engagement
w/Opt-ins.
Retweeted
by jameskobielus
@jameskobielus #cxo B4 needs (they
may not need/want anything from u at the moment), it's abt points of rapport
4conversation.
Retweeted
by jameskobielus
RT
@marcteerlink: A6: Let´s start
easy, think of Examples like Next Best Action, #NPS Score Delta.
Needs Anticipation #Analytics
etc #CxO
Retweeted
by jameskobielus
A6:
#cxo Boosting
"money" (sales, revenues, profits) is also through 1:1 personalized,
proactive engagement via analytics. "Love" = "money"
A6:
#cxo Boosting
"love" (satisfaction, experience, loyalty) is through 1:1
personalized, proactive engagement via analytics.
A6:
#cxo Customer
lifetime value is one part "love" (satisfaction), one part
"money" (ROI). Analytics drives both: engagement & revenues.
A5:
#cxo Customer
needs change moment to moment within an engagement. Use diff real-time customer
intelligence to listen better.
A5:
#CxO #bigdata #analytics
can show us patterns, sentiments and trends; it can predict needs for
experiences
Retweeted
by jameskobielus
RT
@marcteerlink: A5: #CxO owe our custr
to listen to what they want, to tell them what we've heard them & how we
will improve #analytics
Retweeted
by jameskobielus
#cxo A5: Customer
Insights & Experience #Analytics
combined w/Sentiment & Predictive Analysis can anticipate needs in advance
of "the ask"
Retweeted
by jameskobielus
A5:
#cxo Orgs can
improve proactive response to changing customer needs by using targeted offers
& experiences to shape those needs
A5:
#cxo Orgs can
use #analytics
to improve proactive response by leveraging predictive analytics on 360-degree
customer view.
A5:
#cxo Orgs can
use #analytics
to understand changing customer needs by keeping deep historical data on
transactions, interactions, etc
A4:
#cxo Customer
analytics bottom-line alignment needs a clear strategic focus: boost
engagement, maximize bottom line, etc.
A4:
#cxo Customer
analytics speed benefits from #bigdata
platform with in-mem, scale-out, & solution accelerators.
A4:
#cxo Customer
analytics accuracy needs life-cycle data & model governance with data
stewardship responsibilities clearly defined.
A4:
#cxo Customer #analytics
accuracy improved via data quality, speed via agile devel, bottom-line
alignment via strong biz case & metrics.
A3:
#cxo Collab
happens when everybody--analytics & biz--is incentivized 2 work together on
common projs. Bonuses, promotions,& recognition
A3:
#cxo
Cross-training biz people on analytics & analytics pros on the biz is key
to collab. Common perspective, language, & skills.
A3:
#cxo Improving
collab among biz units & cust #analytics
teams reqs devels who blend subj-domain expertise w/data science skills
A3:
#cxo Customer
analytics teams must be integral component of biz units (sales, marketing,
service). Same C-level exec & funding
A2:
#cxo Customer
insight-based decisions must have clear documented ROI-boosting outcomes. That
gets exec attention & commitment.
A2:
Present high-profile case studies, get executive sponsorship for pilot, focus
on small wins w/indicators of larger down the road #CXO
Retweeted
by jameskobielus
A2:
#cxo Execs must
realize they themselves can lose touch w/customers. They're not on front line.
Insights from data keep them grounded.
A2:
#cxo What's key
to exec commitment to customer insight-bsed decisions? Humility. Knowing how
easy it is to lose customers.
A1:
#cxo Even if you
have extremely loyal customer who's likely not to churn, analytics is no
luxury. They sense when you take em 4 granted
A1:
#cxo Customer
analytics is a must-have. You can't engage someone adequately if you treat them
like a stranger on every encounter.
A1:
#cxo Knowing
your customer doesn't mean knowing everything about them. Just knowing them
well enough to serve their needs ongoing.
A1:
#cxo Customer
analytics is all about knowing yr customer deeply: full history, full current
context, full portrait of their propensities
A1:
#cxo Knowing
your customer is never a luxury. Not knowing them is tantamount to losing them.
If
you want to view an expanded set of blogs with my reponses to the past several #CXO tweetchats,
start here: http://bit.ly/1i1wN0A
Ready
for #CXO chat on
Smarter Customer Analytics. Starts now, I presume.
Sad
fact. Very few marketing infographics are worth a second glance.
50
mins 2 TwtChat #CXO
Smarter #CustomerAnalytics
http://on.fb.me/17HaP15
w/ @clearaction @marcteerlink JK et al #cem #custserv #bigdata #IBM
Premise:
global net tracking macroecon & human development trends in real time (http://ow.ly/qHpf1 )
Thanks to Scott Curry
Jeff
Bezos bails out the US Postal Service. Next step: Jeff bails out the federal
govt & entire NATO alliance.
"What's
happened to th word nerd?" (http://ow.ly/qHfeV )
JK--Yeah, & while we're on the topic, what's happened to dork, dweeb, &
skeezix?
RT
@kexpplaylist #kexp Cheerleader
by Grizzly Bear from Veckatimest JK--2009. Terrific album. Slightly-irregular
sinuous song flow.
All
just a matter of constantly focusing on what's doable--and just doing it. Don't
agonize about departing from one's normal practice.
Stylistically,
I did something different with q-hs this week: rewrote my responses to 5
tweetchats around common theme. Low-hanging content
Offsite
for training most of this week. Better not only to write the q-hs in advance
(like always) but to post all right up front.
This
wk #IBM q-hs: http://ow.ly/qHaXy
http://ow.ly/qHaYL
http://ow.ly/qHb07
http://ow.ly/qHb1v
http://ow.ly/qHb2F
Experience
optimization? Creating intelligent customer experience p1: http://ow.ly/qHakZ
p2: http://ow.ly/qHanJ
Fri #IBM q-h in
adv
Experience
optimization? Optimizing ofrs & cross sell 2 retain.. p1: http://ow.ly/qH9M3
p2: http://ow.ly/qH9O3
Thurs #IBM q-h
in adv
Experience
optimization? Watson as a customer experienc game chngr p1: http://ow.ly/qH9qb
p2: http://ow.ly/qH9sr
Wed #IBM q-h in
adv
Experience
optimization? Marketing, analytics, and cust experienc p1: http://ow.ly/qH96K
p2: http://ow.ly/qH98i
Tues #IBM q-h in
adv
Experience
optimization? Idiosyncrasies novelties degrees o cust intimacy p1: http://ow.ly/qH8FI
p2: http://ow.ly/qH8HP
Mon #IBM q-h
RT
@kexpplaylist #kexp New York Is
Killing Me by Gil Scott-Heron from I'm New Here JK--2010. One of this late
poet's very best.
Being
asked to "like," "+1," or retweet something is like
flashing "applause" sign at studio audience. You expect us to be
unpaid clappers?
Neko
Case "If You Knew" (http://ow.ly/qGbNd ) JK--I want her to
return to this big brassy voice. Her latest LP doesn't move me.
MS
MR "Salty Sweet" (http://ow.ly/qGbzz ) JK--"Crave
affection. Dream dream dream of perfection."
Django
Django "Love's Dart" (http://ow.ly/qGbau ) JK--"The end's
inside but your aim takes you wide of the mark."
Elvis
Costello "Green Shirt" (http://ow.ly/qGaQV )
JK--"Sumwhere in th quisling clinic there's a shorttime typist takin 2nds
oer minutes"
Delaney
& Bonnie "Never Ending Song of Love" (http://ow.ly/qGaIq )
JK--These musicians picked a fight in a bar with Elvis Costello
Brewer
& Shipley "One Toke Over the Line" (http://ow.ly/qGav0 )
JK--In most jurisdictions, one toke is still one toke over the legal line
Sammy
Johns "Chevy Van" (http://ow.ly/qGakB ) JK--Forgotten great
70s radio hit. Making out in van? So 70s! Johns died earlier this year
Ozark
Mtn Daredevils "Jackie Blue" (http://ow.ly/qGaaX ) JK--I
didn't actually know who recorded this till now. Bandname sounds country.
Maroon
7 wants to "move like Jagger"? Does that mean decamping to the French
Riviera to avoid the taxman?
Deeply
disappointing that Haddaway never learns what luv is & we never learn
whether Baby hurts him some more. Does she know? Can she stop?
Katy
Perry keeps having one hit after another. But they're progressively less
memorable. She should take a hiatus. Make a gospel album.
Nightmare
scenario for anti-gov paranoiacs is wearable computers implanted in fillings.
Do U trust your dentist? Need tinfoil-hat wearables
Letting
the wife have her last few minutes of deep sleep before I rudely awaken her to
go to Sunday morning yoga.
French
court demands Google rid search results o images o businessman's orgy. Good
luck. Everyone who wants them has already downloaded them
Blissful
post-election lack of political ads. They build and break like a bad sinus
infection.
I
actually don't recall where the ACA specifically forbid health insurers from
canceling policies. I guess I didn't read closely enough.
One
of my fave lazy weekend activities: horizontal on sofa reading the newspapers
that piled up over my business trip. My low energy state.
I'm
weak all over from all the strenuous yardwork. Nothing like a spicy Thai
chicken soup to bring back my vigor.
Birthday
coming up. I work. I always work on my birthday if it's on a weekday. Not a
holiday to me. Just a day.
Star
Trek tricorder. What were the three things it recorded? Did it record anything
at all? Or was it just a push2talk cellphone minus data?
WashPost
Saturday letters to the editor. Usual load of fools bitching about split
infinitives.
