Last
surviving cast members from "Gilligan's Island "
are Ginger & Mary Ann. Many male viewers would have rescued them, abandoned
the rest.
Dave
Madden played Reuben Kincaid. During those years, Bill Cosby was Chet Kincaid.
The two characters weren't related. But you knew that.
People
who've never actually seen me work tell me I can write blogs in my sleep. Hardly.
If I did, they'd all be business-inappropriate.
Watched
"Iron Man 3" on DVD. Pretty good for a comicbook tentpole movie.
Could sort of follow plot. Special FX not egregiously distracting
OK,
Michelle Obama, so you're 50. Big whoop. Hey girl, as an old man well on the
other side, I want you to know it's all downhill from here.
RIP
Dave Madden. Comic actor best known as rumpled manager o "The Partridge
Family." Responsible for at least 75 percent of the show's laffs
RIP
Hiroo Onoda. Held one job from his early 20s to his early 50s. Kept working on
same project long after it was canceled. Driven but rigid
"Mathematical
Model for Murder" (http://ow.ly/sHjFU ) JK--Stat model showing
in "extremely cautious way that more guns make things worse"
Whew!
Glad we weren't all sucked into the Polar Vortex! Though I'm still worried
about the Bermuda Triangle. Transatlantic flights too...
This
wk #IBM qhs: http://ow.ly/sGppe
http://ow.ly/sGpqq
http://ow.ly/sGprD
http://ow.ly/sGpsG
http://ow.ly/sGptz
Big
Science? Overreliance on #bigdata can
stunt devel o scientfc rigor p1: (http://linkd.in/1ddI8Vh )
p2: (http://linkd.in/1mg39XC ) Fri #IBM qh
RT
@kexpplaylist #kexp When I Was
Young by Nada Surf frm Th Stars R Indifferent 2 Astronomy JK--2012. Mentions
"Professor & Mary Ann" RIP RJ
RT
@kexpplaylist #kexp Kissing the
Lipless by The Shins from Chutes Too Narrow JK--2003. Geez. 11 years ago. Now a
golden oldie. Still fresh
I'd
like 2 see a Super Bowl commercial that shows marketng director worrying about
th $ they're blowing on this stupid Super Bowl commercial
It's
a good day when I have enough pretext to tweet twice about "Gilligan's Island ." And this makes three.
RIP
Russell Johnson. Who as Professor was smart enough 2 build radio from coconuts but
not enuff 2 build boat to get off "Gilligan's Island "
WSJ
article on good airport eateries. At SFO, I always breakfast at Perry's. They
do the best omelets.
Drafted
all 5 quick-hits for next week. Multiplexing my head between those & lots
of other chores. I'm fried for today. Whew!
"This
group just created address bk 4 internet o things" (http://ow.ly/sENz8 )
JK--The Wireless Registry. DNS-like. Register device SSIDs
"What’s
the “killer app” for wearables? Think context" (http://ow.ly/sENpm )
JK--Think...confusion. Industry & consumers still don't know
"Why
People Aren’t Wearing Wearables" (http://ow.ly/sEN7i )
JK--New, limited, expensive, personal tech adornment fickle to fashion
Whoa!
I've been asked to keynote an IEEE event. Apparently, I've duped smart people
into thinking I have something to say.
"Happy
Birthday to You" once covered under copyright (http://ow.ly/sErMd )?
Ultimate party pooper was whoever came to collect royalties
A
picture is worth a thousand words only if the words being superseded are worth
something.
New
#IBM jk
blogpost: "Next best expert: Collaboration of people and machines on #bigdata and
analytics" (http://ow.ly/sEieu )
The
new name for #IBM's
#BigData
& #Analytics
Platform is "#Watson
Foundations." Cornerstone of our big data go-to-market going forward.
#IBM Fellow Jeff
Jonas on entity resolution systems (http://ow.ly/sDXbS )
Data-scientist
skillsets? Learning how to squeeze the wrong out of the right (http://ow.ly/sDWdO )
Thursday #IBM
quick-hit
"How
new tech can help lawyers rethink their jobs in the #bigdata
age" (http://ow.ly/sDVBb ) JK--Automate, analyze,
discover.
"Businesses
Honing Specialized Strategies for the Internet of Things #CES2014"
(http://ow.ly/sDUvj )
JK--Discusses #IBM
IoT initiatives
"The
Baloney Detection Kit: Carl Sagan’s Rules for Bullshit-Busting & Critical
Thinking" (http://ow.ly/sDUjS ) JK--Practical,
sensible
"Solid-State
Storage: On The Road To Datacenter Domination" (http://ow.ly/sDTqR )
JK--Good market survey and tech overview.
Started
following a lot of news services on Facebook. Cuz I'm all burned out on other
people's vacations and birthdays.
"Analytics
4 Biosphere" (http://ow.ly/sDR4C ) JK--Excerpt from
"Global Opzn: Gaia Revisited," my final Forr blog (http://ow.ly/sDRfm )
"#IBM Intros X6
Arch, Optimizes x86-Bsd Svrs 4 Cloud, Analytics" (http://ow.ly/sDPTJ )
JK--6th gen ent X-Arch 4 Sys x & #PureSystems
svrs
At
the start of a new day, it's good to check the calendar to confirm that, yes
indeed, it is a new day. Days blur. Especially mornings.
A
Ferris wheel and casino coming to the Potomac .
National Harbor ,
Oxon Hill MD. Used to be, all the fun &
games were up on Capitol Hill.
Our
US
congressman Jim Moran stepping down after quarter century. Early on, seemed far
too quick-tempered. But settled down into a good rep
Move
to legalize pot in US has rapidly gained popular support in this decade. Now a
2:1 majority in Washington DC
"Scientists
glue sensors to 5,000 bees in bid 2 better undrstand them" (http://www.geek.com/science/scientists-glue-sensors-to-5000-bees-in-a-bid-to-better-understand-them-1582223/ …)
JK--Buzz continues 2 build 4 Internet o...
RT
@kexpplaylist #kexp After the
Gold Rush by Neil Young JK--Luv NY's orig, but Prelude's terrific 1973 cover
was my 1st hearing. FM airplay
"The
future of shopping: When psychology and emotion meet analytics" (http://ow.ly/sCsYw )
JK--A lot of forays into video analytics
A8:
#bigdatamgmt
The 2020 shopper will love your brick&mortar outlets, but not necessarily 4
shopping." Brand engage/entertain emporiums.
A8:
#bigdatamgmt
I sort of want to say "drones." But I'm not sure if that will be a
serious delivery option in 2020.
A8:
#bigdatamgmt
#Retailers
should recognize that deliberate "shopping" going away. In 2020, people
will just buy stuff ad-hoc/hither&yon
A8:
#bigdatamgmt
#Retailers
should focus on Internet o Things. Shop transparently from connectd appliances
(e.g, autoreplenish refrigerator)
A7:
#bigdatamgmt
Mega-retailers (eg Wal-Mart, Amazon, etc) drive. Sheer scale, scope, &
speed o modern retailing powers #bigdata.adoption
@TheRetailDoctor @IBMbigdata Beyond coupons, #bigdatamgmt
delivers retail churn, upsell, & influence analysis. Drive mktg/promo
campaigns
A7:
#bigdatamgmt
Retailers have iimplemented #bigdata #analytics
for years. Today new 3 Vs challenge: multichannel digital engagement
A6:
#bigdatamgmt
Retailers should prioritize customer data sources (social, POS, loyalty, etc)
by importance in engagement. Not equal.
A6:
#BigDataMgmt
include customer in dynamic conversation 2 identify trend, expectation,
experience (ex.) @WarbyParker
Retweeted
by jameskobielus
Q6:
#Bigdatamgmt
@quirky crowdsourcing for product
development! Engagement, transparency, FUN, compensation!
Retweeted
by jameskobielus
A6:
#bigdatamgmt
Retailers should treat social as new engage channel. But first biz decision
must be "which social chan(s) to invest in?"
A5:
#bigdatamgmt
Fifth step in personalization is use identity-linked customer data to drive 1:1
interactions across all channels
A5:
#bigdatamgmt
Third step in personalization is consolidate customer data in #BigData repos.
Fourth step is build 360-deg profiles
A5:
#bigdatamgmt
First step in personalization is capture customer unique identifiers. Second
step is link other customer data to that
A4:
#bigdatamgmt
At every step of #retailing
purchase cycle, people say what's on their minds. Capture that. Use
text/sentiment analysis
A4:
@URBN @needleit = personal stylist &
trendforecast, “friend”, brand amb frm user community capture #bigdata for #bigdatamgmt
Retweeted
by jameskobielus
A4:
#bigdatamgmt
Continually tune purchase-decision "journey" models by segment from
fresh #retailing
transaction/interaction data
A4:
#bigdatamgmt
Understanding customer demands comprehensive, regular satisfaction surveys.
Empower all touchpoints 2 collect
A4:
#bigdatamgmt
Understand customers throughout retail purchase cycle demands 360-deg hist view
from customer #BigData
repository.
A3:
#bigdatamgmt
Customer segmentation--demog, behav, attitude,etc--always fundamental to
engagement. Revisit those models regularly
A3:
#bigdatamgmt
#Retailers
should use analytic propensity models for pro-active satisfaction, not just
defensive churn mitigation
A3:
#bigdatamgmt
#Retailers
need to tune analytic-driven couponing to each shopper's personal passions.
Steady delight = return trips
A2:provide
locat aware mob apps for shopprs by which y can gather
some-ids,intends,habits,netwrk&provide special offers #bigdatamgmt
Retweeted
by jameskobielus
#IBMResearch
is working w/ biz 2 use cognitive computing to merge physical shopping w/ intel
of #online
shopping #bigdatamgmt
#retail
Retweeted
by jameskobielus
A2:
#bigdatamgmt
#Retailers
should beef up geo/social experience of online shopping to add
"community" feel assoc w/ brik&mortr stores
A2:
#bigdatamgmt
#Retailers
should use augmented reality on smartphone apps to interactively guide in-store
shoppers to deals.
A1:
#bigdatamgmt
Tech has made notion of preset "shopping list" less relevant. We
respond to in-the-moment/in-store mobile offers
A1:
#bigdatamgmt
People don't want to go to traditional "stores" to buy everything.
Tech has made retailing an "anywhere" experience
A1:
#bigdatamgmt
Customers expect retailers to truly know their personal needs. #BigData
enables personalized engagement.
A1:
#bigdatamgmt
Customer demands 4 convenience, speed, lo price, & variety have x-formd #retailing.
IT enables retailers 2 deliver
@IBMbigdata @thomasdeutsch Howdy, hi, and gee
gosh I'm pleased as punch to be on today's #bigdatamgmt
chat.
"NoSQL
Databases Compared: Differences, Strengths, and Examples" (http://ow.ly/sCcKZ )
JK--Rich with DB-specific links to click thru to.
"Why
Boring Data Will Outlast Sexy New Tech" (http://ow.ly/sCbVP )
JK--And boring data gets sexier with age: feeds hist/pred analysis
15
min to #bigdatamgmt
chat on #Retailing
in the Era of Analytics. See guests & questions here http://bit.ly/1eJqNYW
I
heard Christie scandal refd as "Bridgeghazi." Don't. Scandal re Benghazi has been
shameful GOP political exploitation of terrorist tragedy
Join
me et al on #bigdatamgmt
chat today 12ET: "Retailing in the era of analytics" #retail #NRF14 http://ow.ly/sBQdQ
Join
me et al on #bigdatamgmt
chat today 12ET: "Retailing in the era of analytics" http://bit.ly/1eJqNYW
#retail #NRF14
Cognitive
computing? Cloud cognition incorporates semantic technologies (http://ow.ly/sBFm3 )
Wednesday #IBM
quick-hit
In
high tech, the year doesn't really begin until the predictions for the year
finally end. Let's get into it!
Saw
"Labor Day." Excellent drama written & directed by Jason Reitman.
Josh Brolin & Kate Winslet shine. Stockholm Syndrome, sadness, romance
Whenever
I hear about "exponential growth", I wonder "what
exponent?" Is it fractional? Is it on oblivion's doorstep?
"Where
2 Wear Your Tech? Torso to Toe" (http://ow.ly/sAic2 )
JK--Beware when demonstrated on hot models. May not look as hot on U or me
Curious
which o today's hot "wearables" will be in "terrible
wearables" hall o shame in 2020. What'll B associated with early-adopter
dorks?
"#Hadoop & #NoSQL: Friends,
not frenemies" (http://ow.ly/sAgL1 ) JK--Misleadingly
implies NoSQL primarily supports systems of engagement
Strange
oddly banal origin of the grisly phrase "there are many ways to skin a
cat" (http://yhoo.it/1eC2YjN )
"#IBM Study:
Consumers Willing 2 Share Personal Details, Expect Value in Return" (http://ow.ly/sA3J1 )
JK--Surveyed >30K cnsmrs worldwide
New
#IBM jk #ITKE column:
"Log data is pivotal to analytics on Internet of Things" (http://ow.ly/szU1f )
IBM
received 6,809 patents in 2013, exceeding Amazon, Google, EMC, HP, Intel,
Oracle/SUN & Symantec combined. http://ibm.co/1kr8i0y
RT
@kexpplaylist #kexp The Sunken
Lands by Rosanne Cash from The River & The Thread JK--2014. Lovely and
moving.
Internet
of Things? Logs are the most fundamental storage abstraction for IoT (http://ow.ly/szgp8 )
Tuesday #IBM
quick-hit
RT
@kexpplaylist #kexp There Is a
Light That Never Goes Out by The Smiths JK--"10-ton truck"? Isn't he
English? How about "10-story lorry"?
RT
@rjsnowvr: I don't pretend to
understand ins and outs of cognitive computing but the outcomes are truly
innovative http://marksmith.ventanaresearch.com/2014/01/13/ibm-bets-a-billion-to-mobilize-watson-business-unit-to-monetize-cognitive-computing/ …
RT
@NealSchaffer: How IBM runs its
Influencer program. A Lesson for all brands. http://goo.gl/WPNnxP via
@dinodogan
I
love my tablet best when I'm flat on my back on my sofa and it's propped up on
my belly. You might say we're intimate.
RT
@sbellelauren: when is bono
gonna finally come out of the closet and tell us he's blind
I
suspect that a lot of these self-described "change agents" feel they
qualify cuz they stand ready to give you a 10 and two 5s for your 20.
Target
CEO said something about "I won't sleep" till problem fixed. No,
please sleep. Sleep deprivation will only exacerbate.
RT
@JimMarous: Customer Experience
Innovation in Banking Recap of Today's #CXO Tweet Chat http://bit.ly/KfCCdI
@Natasha_D_G @jameskobielus
RT
@IBMSmrtCommerce: Missed @GinniRometty's keynote at #NRF14? Watch on
demand: http://bit.ly/1a2Tp05 #smartercommerce
#smarterretail
RT
@mathewi: Your Google+ contacts will
be able to raise and lower your thermostat remotely, but it's an opt out
"Open
Data 500 Pre-Launch" (http://ow.ly/sxZeL ) JK--Comprehnsiv study
of US companies using open govt data 2 gen new biz & dev new prods
"The
US
cult of overwork" (http://ow.ly/sxX7h ) JK--Delicious phrase.
I think of it as the cult of inefficient life-sacrificing chumps
"5
Methods 4 Visualzng Unstruct Data" (http://ow.ly/sxWBO )
JK--Word clouds, assn trees, cubism horizongraphs, self-org maps, ntwk graphs
New
Data Science Association. Rich trove of downloadables: http://ow.ly/sxMOC
Facebook's
"people you may know." Hugh Jackman? Are you kidding? You think I may
know Hugh Jackman? Who do I look like? Russell Crowe?
Drafted
next #IBM #InfoWorld
blog: "Cognitive Computing Can Take Semantic Web to the Next Level"
Drafted
latest #ITKnowledgeExchange
column: "Log Data is Pivotal to Analytics on Internet of Things"
A8:
#CXO Mastering
"Customer 3.0" of 2020? Banks must accept that best #CX will B
"behind scenes"---less customer interaction the better
A8:
#CXO The
customer of 2020 doesn't even have a concept of "bank." All they know
are sites, accounts, funds, & transactions.
A8:
#CXO The typical
#bank customer
of 2020 will be a Millennial who has never set foot in a physical bank branch.
A8:
#CXO My flip
answer is "help them manage bitcoins." My serious answer: eliminate
physical branches.
A7:
#CXO Banks need
to leverage smartphone imaging to speed functions like "attach voided
check" & authenticate user.
A7:
#CXO FIs need to
make use of interactive visuals to help consumers quickly assess account
performance. Mine don't--yet
A6:
#CXO There's
point beyond which consumer trust begins 2 fray if bank innov8s TOO MUCH (eg
video). FI value in its stability
A6:
#CXO Talking to
human is valuable. Looking at that human adds nothing--and it's distraction
when trying to focus on my accounts
A6:
#CXO Quite
frankly, I don't care what bank personnel look like--not even at local branch.
I relate to/trust the institution.
A6:
#CXO Banks
SHOULD NOT offer instant mobile video interactions. Video adds no value to FI
B2C relationship mgt.
A5:
#CXO
"Empowered" consumer uses all available channels to voice banking
requirements. Gr8 idea source. Engage/incentivize them.
A5:
#CXO #Banks need to
tap customer data to profile/respond to life-milestone financial needs (eg
retirement) well in advance.
A4:
#CXO Banks need
to incorporate customer survey data into their #CX strategy--e.g.,
prompt agents & tellers to solicit/record it.
@JamesMarland @IBMbigdata #CXO Really? U can
tolerate the risk? We check every one of our statements the moment it arrives.
Our $ at stake
A4:
#CXO For
starters, #banks
should asses which #CX
relevant data they lack (e.g. self-svc portal clicks, social, call-ctr log)
A3:
#CXO If #banks simply
innovate re improve customer ease of checking month-end e-statements, that
would be most valuable.
A3:
#CXO Within
reg/compl constraints, banks innovate through access (eg e-/mobile chann) &
targeted productzn (eg svc bundles)
A2:
#CXO The
automated anti-fraud double-checks/callbacks are key to e-banking peace of mind
(e.g, "did U buy that in Timbuktu ?")
A2:
#CXO The
"click-to-talk-to-human" button must remain very prominent in all
e-banking #UX.
Our money/solvency at stake.
A2:
#CXO For
e-banking, contextual prompts/reminders key to #CX. Consumers want
no nasty surprises (eg, overdrafts, svc charges).
A2:
#CXO FIs can
improve #CX in
switch to #digital
channels by fine-tuning mobile app #UX to be intuitive,
simple, reliable.
A1:
#CXO
Self-service e-banking is the predom chan 4 asset mgt, ecommerce, &
billpaying. Must be fast, convenient, trustwthy
A1:
#CXO Customers
are less inclined to keep their financial assets in traditional banks if
e-banking easier elsewhere.
A1:
#CXO Customers
expect online commerce--facilitated by e-banking--to become core of all
transactions.
#CXO Hi, howdy,
& pleased to be on today's tweetchat.
All
#CEM, 10 min 2 #CXO chat: #Innovation
in #Banking
with @JimMarous http://on.fb.me/1cBIYOH
#voc #nps #custexp
Retweeted
by jameskobielus
1hr
to #CXO: #Innovation
in #Banking
w/ @JimMarous @bigdatabusiness @jameskobielus http://on.fb.me/1cBIYOH
#custserv #bigdata #cem
Retweeted
by jameskobielus
RT
@kexpplaylist #kexp A Quick One,
While He's Away by The Who frm Live at Leeds JK--I agree w/ @loserboy. I saw them in 1974. Awesome
live!
Drafted
this week's #IBM
jk blog: "Next Best Expert: Collaboration of People and Machines on #BigData
Analytics"
"Scientists
losing data at rapid rate" (http://ow.ly/swJWQ )
JK--Disappearance of research data sets makes impossible to vet findings l8r
"List
of 25+ Natural Language Processing APIs" (http://ow.ly/swIP9 )
JK--Another 4 devs to add to their list of #bigdata
relevant lists
"Gordon
Moore Giving Big to #BigData
Scientists" (http://ow.ly/swHGo ) JK--Grants for
advancement of computational sciences.
@GrandpaRobot Not true. Any
decision agent can be party in collaboration. Some may be human. Some may be
systems (acting on human behalf).
Meaningless
to ask what #bigdata
"looks like." Merely a lens/frame/scope on realit(ies) &
possibilit(ies). What does existence "look like"?
@GrandpaRobot It's not a
metaphysical issue. Mutual reciprocal learning (data scientists & machine
learning). Ultimately, serving humans
"Why
Web 3.0, the Semantic Web, Will Be Even More Disruptive than Web 1.0" (http://ow.ly/swGjm )
JK--Relates SemWeb to graph analysis.
"How
Machine Learning Could Result In Great Applications 4 Your Business" (http://ow.ly/swFZ0 )
JK--Discusses 4 key mchn lrng techniques
@GrandpaRobot Read the piece first,
then ask a specific question about it. Thanks.
When
many say #bigdata,
they say Sullivan sense. His "really big shews" were always same size
as others. Actually, all his were "really big"
Crowdsourcing
#BigData
creativity? Humans and machines collaborate co-dependently (http://ow.ly/swEq3 ).
Monday #IBM jk
q-h. First o 2014
"Internet
of Things: 'Basket of Remotes' Problem" by @gassee (http://bit.ly/1cZj6co )
JK--Good discussion of home automation usability...
Don't
you love when the aroma of a delicious cooked meal permeates the house? Don't
you not love when you're still smelling it 2 days later?
WSJ
on how monkeys migr8d from Africa 2 South America 40M yrs ago My hunch is
tsunami uprooted & drifted their forest home intercontinentlly
The
older I get, the more often I notice the birth & death years of historical
figures, do the subtraction, & compare diff to my current age
Listening
to Rita Braver interview ex-DoD Sec'y Robert Gates on "CBS Sunday
Morning." The issue of comparative C-in-C style: Bush v Obama.
The
cosmos is the ultimate Rorschach blot. Anybody can find any image their wishful
imagination wishes to conjure written in the galaxies.
Top
9 Commercial Uses for IBM Watson: Beyond 'Jeopardy!' - ABC News http://abcn.ws/1j0QrvI
(via @ABC)
Gates
says Hillary is "tough-minded" & would make good POTUS. The
commentariat will chatter about that this week.
Listening
to Rita Braver interview ex-DoD Sec'y Robert Gates on "CBS Sunday
Morning." The issue of comparative C-o-C style: Bush v Obama.
"Setting
Rules for the Internet of Things" (http://on.wsj.com/1lGH0kY )
JK--But avoid over-regulating nascent innovative market.
New
Virginia
governor Terry McAuliffe (D) once wrestled an alligator? He'll need those
skills to tangle with GOP-dominated state legislature
